Terms of Service: Compcue

Effective date: November 5, 2026

These terms are the rules for using Compcue, and what you and we agree to when you use it. Most dancers who use Compcue are teenagers, so we've tried to keep them plain. If you're under 18, read them with a parent or guardian.

On this page

Who we are and this agreement
Who can use Compcue
Your account
Studios, staff and linked adults
Schedules, results and check-in
Your content and the license you give us
Studio music and copyright
Rules for using Compcue
Reports, blocks and removal
Suspension and ending your account
Rehearsal subscription
Other services and links
App Store terms
Disclaimers
Limits on liability
Changes to these terms
Governing law and disputes
Other legal terms
Contact us

Who we are and this agreement

Compcue is run by Compcue, Inc, [JOEY: mailing address]. In these terms, "we" and "us" mean Compcue, Inc, and "you" means the person using Compcue.

Compcue is a companion app for competitive-dance weekends. It brings together dance times, routines, packing lists, team chats, results and a calendar for the studios you belong to. These terms cover the Compcue app, the service behind it, and Compcue's web pages, like this one.

By creating an account or using Compcue, you agree to these terms. If you don't agree, don't use Compcue.

Our privacy policy explains what information we collect, who can see it, and what happens to it when you delete your account. Please read it too.

If you use a test version of the app (for example, through TestFlight), it may not work as well as the App Store version, and Apple's own terms for test apps also apply.

Who can use Compcue

You must be 13 or older. When you sign up, the first thing the app asks for is your date of birth. If it shows you're under 13, sign-up stops there.
Give your real date of birth. It can't be changed later. We go by the date of birth you give us. We don't check it against an ID, so it isn't proof of anyone's age. Every age rule in Compcue works only when people tell the truth, and none of them can stop someone who lies about their age.
Some parts of Compcue are only for adults (18 or older, going by the date of birth they gave): being a linked adult for a dancer, like a parent or guardian; owning a studio; and being on a studio's staff. If you take on one of these, you must really be 18 or older.
If you're under 18, it's a good idea to read these terms with a parent or guardian.
If we learn that someone under 13 has an account, we delete it.
You can't use Compcue if the law where you live, or U.S. law, doesn't allow you to.

Your account

One person, one account. Make your own account, and don't sign up as someone else. Don't share your account, sell it or let someone else use it.
Keep your details accurate. When you sign up, we send a code to confirm your contact details. We send security notices, like a password change, to your account's email, so keep it up to date.
Your display name is what other people see. Pick one that isn't offensive and isn't someone else's name.
Keep your password and passkeys to yourself. Anyone who has your password or one of your passkeys can use your account as you, including changing your password, email and phone number. If your passkeys are saved in an Apple account someone else can use, they can sign in as you too.
If you think someone else got into your account, reset your password, then right away remove any passkey you don't recognize, then sign out of all devices, in that order. Then email us at support@compcue.com.

Studios, staff and linked adults

Compcue is built around studios. What you can see and do depends on the studios you belong to, the routines you're on and the people you're linked with. Our privacy policy explains who can see what.

Studios

Anyone can add a studio that isn't on Compcue yet. Until an owner claims it, the person who added it manages its details.
An adult can become a studio's owner by creating it, by asking to claim a studio someone else added (we review those requests by hand), or by accepting a studio its owner hands over to them.
We don't vet studio owners or staff. We don't run background checks, and owning or working at a studio on Compcue doesn't mean we've checked who someone is. Some owners create their studio with no review from us, and an owner can hand their studio to someone else.
Each studio decides who joins it. A studio can approve, decline or remove a member, and it can block an account from the studio. A studio block works on one account. It isn't a ban, and it can't stop someone who uses another account.
You can leave a studio at any time.

Owners and staff

A studio's owner can offer an adult member a place on the studio's staff. It only counts once that person accepts, and staff can step down at any time.
The roles you pick for yourself, like dancer, parent, coach or studio owner, are labels. They don't give you any authority at a studio. Only a studio's owner, or a staff offer you accepted, does that.
If you own or work at a studio, you're responsible for what you post and decide for it, including who you approve, remove or make staff. Use what you can see about members only to run the studio.

Linked adults

A dancer can link with adults they trust, like a parent or guardian. One side asks and the other confirms. A linked adult must be 18 or older, going by the date of birth they gave.
A linked adult can see a lot about their dancer, but not their direct messages or the private notes they keep on a routine. Our privacy policy lists the details.
Either side can end a link at any time. We can also remove a link under these terms.
Only ask to link with a dancer if you're their parent or guardian, or another trusted adult in their life. Use what the link shows you only to support that dancer.

Doing things for someone else

Some things can be done for another person. For example, a linked adult or a routine's coach can check a dancer in. When you do something for someone else, Compcue records that you did it. Only do it when you're really helping that person.

Schedules, results and check-in

Always check times with the competition. Dance times, schedules and award ceremony times in Compcue come from competitions, studios and the people who use Compcue. They can be wrong, late or out of date, even when lots of people have confirmed them. If Compcue and the competition disagree, go with the competition.
Don't rely only on notifications. Notifications and reminders can arrive late or not at all.
Results aren't official. A routine's results can be entered by its studio's staff, or reported by the routine's dancers and their linked adults. The competition's own results are the official ones.
Check-in. When you check in at a competition, your phone checks whether you're near the venue, if Compcue knows where the venue is. Your precise location stays on your phone — Compcue only records whether you're near the venue. If location is off, you're still checked in, just unconfirmed. A check-in tells your team you've arrived. It isn't proof of where anyone is, and it isn't a safety check.

Your content and the license you give us

"Your content" means what you add to Compcue: for example, messages, announcements, routines, notes, packing lists, photos, studio music, results and the times you confirm.

You own your content

You keep ownership of your content. We need some permission from you to run Compcue, so you give Compcue, Inc a license to store, copy, host, re-format (for example, resizing a photo), show and deliver your content to the people the app shows it to, and to keep it as these terms and our privacy policy describe. This license is free, worldwide and non-exclusive, which means you can still use your content however you like. The companies that help us run Compcue can do these things for us.

The license lasts while your content is in Compcue. That includes content that stays after you delete your account, like the messages you sent, which stay in their chats from "Former member." Our privacy policy lists what stays.

We don't use your content to show ads, and we don't sell it.

Your responsibilities

You're responsible for your content. Only add content you have the right to share, and that follows the rules.
You can't edit or delete a message after you send it, so think before you send.
Compcue stores only these kinds of photo: a packing-list item's photo (like a costume piece or a bag item), a routine entry's featured photo, and your profile photo. You can't send photos in chats or direct messages. Videos and documents can only be shared as links.
The app removes location data from a photo on your phone before it's sent. A packing photo keeps the time it was taken and camera details, like the phone model.

Our stuff

Compcue, Inc owns the Compcue app, name, logo and design. We give you a personal permission, which you can't transfer, to use the app as these terms allow. It ends if your account is suspended or deleted, or if you stop following these terms. Don't copy, sell or change the app, or try to get its source code, except where the law allows it.

If you send us ideas or feedback, we can use them without paying you or owing you anything.

Studio music and copyright

Studio mixes

A studio mix is a routine's music file, often a studio's own edit of commercial songs. It's uploaded by the person who created the routine or by the studio's owner.

Only upload music you have the rights to use and share this way. Uploading music to Compcue doesn't give anyone rights to it.
A studio mix plays only inside Compcue, for the people the app lets play that routine's music. It isn't public, it can't be searched, and the app has no button to share it. The app can keep a copy on a phone so it plays without a connection.
A routine can link to music somewhere else instead. See Other services and links.
Music you import for Rehearsal stays on your phone. A Rehearsal video can pick up whatever music is playing in the room, so if you share one, you're responsible for the music in it.

If you think something on Compcue infringes your copyright

Email copyright@compcue.com, or write to our designated agent: [JOEY: designated agent's name, mailing address and phone number, as registered with the U.S. Copyright Office], dmca@compcue.com.

Under the U.S. Digital Millennium Copyright Act (DMCA), your notice needs to include:

Your physical or electronic signature, as the copyright owner or someone allowed to act for them.
The copyrighted work you think is being infringed.
The material you think infringes it, with enough detail for us to find it, like the routine's name, the studio and the competition.
Your name, address, phone number and email.
A statement that you believe in good faith that the use isn't authorized by the copyright owner, its agent or the law.
A statement that the information in your notice is accurate and, under penalty of perjury, that you're the copyright owner or allowed to act for them.

Reporting a mix in the app isn't a copyright notice. To send one, use the email address above.

When we get a valid notice, we remove or disable access to the material, and we may tell the person who uploaded it and the routine's creator. From then on, Compcue stops giving it out, but removal has limits: a phone that already downloaded a studio mix can keep playing it until its offline access runs out, which can take up to 7 days, and a play that already started can finish. The file is deleted from our storage later, not instantly.

Counter-notices

If you uploaded something that was removed and you believe it was a mistake or misidentified, you can send a counter-notice to the same address. It needs to include:

Your physical or electronic signature.
What was removed, and where it was in Compcue before it was removed.
A statement, under penalty of perjury, that you believe in good faith it was removed by mistake or because it was misidentified.
Your name, address and phone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you're outside the U.S., any judicial district where Compcue, Inc can be found), and that you'll accept service of legal papers from the person who sent the original notice.

We'll send a copy of your counter-notice to the person who sent the original notice. If they don't tell us within 10 business days that they've gone to court about it, we'll let the material back on Compcue within 10 to 14 business days of getting your counter-notice. Because removed files are deleted from our storage, it may need to be uploaded again.

Under U.S. law, anyone who knowingly makes a false claim in a notice or a counter-notice can have to pay for the harm it causes.

Repeat infringers

We suspend or end, in appropriate circumstances, the accounts of people who repeatedly infringe other people's copyrights.

Rules for using Compcue

These rules apply to everything you do on Compcue: messages, announcements, routines, names, notes, photos, music, results, times and reports. These rules are our community guidelines.

Don't:

Bully, harass, threaten, intimidate or humiliate anyone, or get others to.
Post hate speech or slurs, or attack people for who they are, like their race, ethnicity, religion, disability, sex, gender identity or sexual orientation.
Post, send or ask for sexual content, nudity or sexual messages. Anything sexual involving someone under 18 is never allowed, and we report child sexual exploitation to the authorities as the law requires.
Post violent content, or encourage self-harm, suicide or dangerous challenges.
Pretend to be someone else, like another dancer, a parent, a studio, its staff, a competition or Compcue.
Give a false date of birth, or take on an adult-only role if you're under 18.
If you're an adult: seek out teens on Compcue, ask to link with a dancer unless you're their parent, guardian or another trusted adult in their life, or use what you learn on Compcue to contact a teen you don't otherwise know.
Share someone else's private information, like their phone number, email, address, school or where they are, without their permission.
Use someone else's photo as your profile photo.
Post content you don't have the rights to, including music.
Take other people's photos, music or messages out of Compcue to share somewhere else without their permission.
Enter dance times or results you know are wrong.
Send spam, like repeated unwanted messages, ads or chain messages.
Use Compcue for anything illegal.
Use someone else's account, or make a new account to get around a block, a studio's block or a suspension.
Collect information about people on Compcue with bots, scrapers or other automated tools.
Get into accounts or information you're not allowed to, test or break Compcue's security, overload it, or spread malware. If you find a security problem, email us at support@compcue.com and don't use it.
Use a changed version of the app, or any other trick, to get around Compcue's rules.
Report people falsely, or use reports to get someone in trouble.

The kindness prompt

Before you send a chat message, a direct message or a studio announcement, the app on your phone may suggest rewording it, and sometimes it won't send one until you change the wording. If you send a message after it suggests rewording, other people may see it behind a notice saying it might come across as unkind. The prompt is a courtesy, not a filter. It reads English only, it can miss things, and a message it lets through can still break these rules.

Reports, blocks and removal

Reporting

You can report a person (for example, from a message they sent), a routine's studio mix, or a photo. Pick a reason and add a note if it helps.
We don't tell people who reported them. They may notice when we remove something, and in a conversation only two people can read, like a direct message, they may be able to guess.
When you report a studio mix or someone's profile photo, you won't see it anymore on this device. You can undo your report.
People on our team review reports and decide what to do under these terms.
For other safety concerns, email safety@compcue.com. Tell us the routine and the studio if you can.

Compcue isn't an emergency service. If someone is in danger, call 911 or your local emergency number. In the U.S., you can call or text 988 for suicide and crisis support.

Blocking

Blocking someone ends direct messages between you (old ones stay, read-only) and hides each other's messages in routine chats, competition chats and parent boards. It doesn't hide announcements, rosters, schedules, call times, check-ins, results or photos, so a block never costs anyone their schedule.
The person you block isn't told.
You can't block a dancer or adult you're linked with, or staff at a studio you or your linked dancer belong to, but you can report them, and either side can end a link. Studio staff can't block people connected to their studio.
A block works on one account. It can't stop someone who uses another account.

What we can do

Compcue doesn't review or screen messages, photos or studio music before other people see them. Before a message reaches anyone else, our server checks that its sender is still allowed to post there, but it doesn't read what the message says. We don't watch everything on Compcue, and we don't have to.

If we believe something breaks these terms or the law, or puts someone at risk, we can:

Remove a message, for everyone in the conversation, its author included. The author is told a message they sent went against our community guidelines, unless they've turned off system notifications. The notice doesn't name a report or who reported it.
Take down a photo or a studio mix.
Remove a link between a dancer and an adult.
Suspend an account. See Suspension and ending your account.

Removal has limits. Compcue stops showing what we remove, but it can't reach copies that are already somewhere else. A notification already delivered isn't called back. Text already on someone's screen, and a photo or message a phone already loaded, can stay on that phone. A studio mix a phone already downloaded can keep playing until its offline access runs out, which can take up to 7 days. Screenshots, exports and videos saved to Photos are out of our reach. Our privacy policy explains what we keep on our servers.

Suspension and ending your account

Leaving Compcue

You can delete your account in the app: You → Account & data → Delete account. It can't be undone. Our privacy policy explains what's removed and what stays.
To keep a copy of your information first, go to You → Account & data → Export my data.
Deleting your account doesn't cancel an App Store subscription. Cancel it with Apple first, or it can keep renewing.
You can also leave a studio or end a link at any time without deleting your account.

If we suspend your account

We may suspend your account if we believe you've broken these terms, put someone at risk, or if the law requires it.

A suspended account is signed out everywhere and can't sign in. Messages it sent that hadn't posted yet won't be delivered.
We email the account's email address to say it's suspended for going against our community guidelines. To protect the people who report, we don't say who reported it, and we may not give details.
If you think it's a mistake, email support@compcue.com. We can lift a suspension, and then you sign in with your password or passkey as before.
A suspended account isn't deleted, and it can't be exported or deleted in the app. Email us, and we'll write to the account's email address to make sure it's you, then export or delete it for you.
A suspension isn't a ban, and it can't stop someone from making another account, but making one to get around a suspension breaks these terms.

If Compcue changes or stops

We can change, add or remove features, and we can stop offering Compcue or any part of it.

If your account ends, the parts of these terms that are meant to last still apply, like the license for content that stays, the disclaimers, the limits on liability, and how disputes are handled.

Rehearsal subscription

Rehearsal plays a routine's music, or one section of it, at the speed you choose, and can film each pass. It works on iPhone only. Your rehearsals are your own: no other Compcue user, including a linked parent, coach or studio owner, can see them. Subscribing doesn't open anyone else's rehearsals.

Rehearsal is the only paid part of Compcue. Everything else in Compcue is free.

Billing. Rehearsal is an auto-renewing subscription, monthly or yearly, at the prices the App Store shows before you buy. Apple bills it to your Apple Account when you confirm the purchase. Where Apple offers your Apple Account a free trial, it turns into a paid subscription when the trial ends unless you cancel.
Renewal. It renews automatically unless you cancel it at least 24 hours before the current period ends.
Managing or cancelling. On your iPhone, go to Settings → your name → Subscriptions, or in Compcue, You → Account & data → Subscription → Manage subscription.
Parent approval. If your Apple Account needs a parent to approve purchases, nothing is charged until they do.
Refunds. Apple handles payment and refunds, under Apple's own rules. Compcue, Inc doesn't take payments or give refunds itself.
One account. A subscription belongs to the Compcue account it was bought on.
What it unlocks. You need the subscription to start a rehearsal, never to keep one. If it ends, your saved rehearsals stay readable, a rehearsal you left unfinished can still be reviewed, and the videos you kept stay in your Photos.
Changes. We can change Rehearsal's prices or plans. Price changes go through Apple, which handles telling subscribers under its own rules.

Your videos

Takes you keep are saved to your iPhone's Photos. Compcue never uploads your takes or the music you import. If iCloud Photos is on, Apple syncs them like any other video. If you share a take, or save it somewhere else, that copy is yours to look after: removing a take in Compcue deletes it from your Photos, but not copies elsewhere.

Dance is physical. Rehearse within your limits, in a space with room to move.

App Store terms

If you got the Compcue app from Apple's App Store, this section also applies. If it conflicts with anything else in these terms, this section wins for the app.

Your license to the app itself comes from Apple's Licensed Application End User License Agreement, the standard agreement for App Store apps. These terms cover everything else about Compcue. If the two disagree about your license to the app, Apple's agreement wins on that point.

Who the agreement is with. These terms are between you and Compcue, Inc only, not Apple. Compcue, Inc, not Apple, is solely responsible for the app and its content.
Maintenance and support. Compcue, Inc is solely responsible for any maintenance and support for the app, as these terms say or as the law requires. Apple has no obligation at all to provide maintenance or support for the app.
Warranty. If the app fails to meet any warranty that applies to it, you can tell Apple, and Apple will refund the app's purchase price, if there was one. As far as the law allows, Apple has no other warranty obligation for the app. Any other claims, losses, costs or expenses from the app failing to meet a warranty are Compcue, Inc's responsibility, under these terms.
Product claims. Compcue, Inc, not Apple, is responsible for handling any claims from you or anyone else about the app or your having or using it. That includes product liability claims, claims that the app doesn't meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
Intellectual property claims. If someone claims that the app, or your having or using it, infringes their intellectual property rights, Compcue, Inc, not Apple, is solely responsible for investigating, defending, settling and resolving that claim.
Legal compliance. You confirm that you're not in a country that's under a U.S. Government embargo or that the U.S. Government has designated as a "terrorist supporting" country, and that you're not on any U.S. Government list of prohibited or restricted parties.
Our name and address. Questions, complaints and claims about the app go to Compcue, Inc at the address under Who we are and this agreement, or by email to support@compcue.com.
Other terms you agreed to. When you use the app, you must follow the terms of other services you use with it, like your mobile carrier's data or messaging plan.
Apple can enforce these terms. Apple and Apple's subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple has the right (and is treated as having accepted the right) to enforce them against you as a third-party beneficiary.

Disclaimers

Compcue is provided "as is" and "as available." As far as the law allows, we don't make any promises about it beyond what these terms say, including any implied promise that it's fit for a particular purpose, of good quality, or doesn't infringe anyone's rights.

In particular, we don't promise that:

Dance times, schedules, results or anything else in Compcue are correct, complete or up to date.
Notifications and reminders arrive on time, or at all.
Compcue will always be available, work without a connection, or be free of errors.
What other people post is accurate, appropriate or legal.

We don't check who people are. Ages are what people typed in at sign-up. Studio owners and staff aren't vetted by us. Links between dancers and adults are confirmed by the people involved, not by us. Reports, blocks, the kindness prompt and the age rules each have the limits these terms describe. None of them can stop every problem, and none of them checks who someone really is.

Compcue doesn't supervise competitions, studios, practices or travel. You and your family are responsible for your own decisions, including who you meet and where you go.

Some places don't allow some of these disclaimers. If you live in one, they apply only as far as your law allows.

Limits on liability

As far as the law allows:

Compcue, Inc and its people aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost opportunities, like a missed dance time, a missed call time or a wrong result, even if we knew it could happen.
Our total liability to you for all claims about Compcue is limited to the greater of what you paid us for Rehearsal in the 12 months before the claim, or $100.

These limits don't apply where the law doesn't allow them, for example, in some places, to death or personal injury caused by our negligence, or to fraud.

If a claim is made because of you

If someone makes a claim against Compcue, Inc because of your content, your use of Compcue, or your breaking these terms or the law, you agree to cover our reasonable costs of that claim, including legal fees, as far as the law allows. We'll tell you about the claim, and we may choose to handle its defense ourselves.

Changes to these terms

We may change these terms. When we do, we'll post the new version here and update the effective date at the top. When we make an important change, we'll tell you in the app, and by email if your account has an email address, at least 30 days before it takes effect. Smaller changes, like fixing a typo or making something clearer, we'll just post here with a new date.

If you keep using Compcue after a change takes effect, you're agreeing to the new terms. If you don't agree, stop using Compcue and delete your account.

Governing law and disputes

If you have a problem with Compcue, please email support@compcue.com first. Most problems can be sorted out that way.

Compcue, Inc is a Delaware corporation. These terms, and any dispute about them or about Compcue, are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Disputes that aren't arbitrated are heard in the state or federal courts located in Delaware, unless the law where you live lets you bring them where you live.

Arbitration

Please read this part carefully. It means you and we settle most disputes through individual arbitration instead of in court.

Try to sort it out first. Before starting arbitration, send us a written notice that describes the problem and what you want, by email to support@compcue.com or by mail to our address under Who we are and this agreement. We'll do the same if we have a claim against you. If it isn't resolved within 60 days, either of us can start arbitration.
Arbitration instead of court. Except for the claims listed below, any dispute between you and Compcue, Inc about Compcue or these terms is settled by binding arbitration, one person at a time, run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. A neutral arbitrator decides instead of a judge or jury, and a court can review the decision only in limited ways.
Where and how. The arbitration can happen by video or phone, or in the county where you live. Fees follow the AAA's consumer rules, which limit what you pay.
What stays in court. Either of us can bring an individual claim in small claims court if it qualifies there. Either of us can also ask a court to stop someone infringing intellectual property, like copying the app or someone's music.
No class actions. You and we can bring claims only individually, not as a plaintiff or member of a class, collective or representative action, and an arbitrator can't combine more than one person's claims. If this rule can't be enforced for a claim, that claim goes to court instead of arbitration.
You can opt out. You can choose not to be bound by this arbitration agreement by emailing support@compcue.com within 30 days of first agreeing to these terms. Include your name, the email or phone number on your account, and a sentence saying you're opting out of arbitration.

If the law where you live gives you rights that these terms can't take away, you keep them.

Other legal terms

These terms, and the documents they link to, are the whole agreement between you and us about Compcue.
If part of these terms can't be enforced, the rest still applies.
If we don't enforce part of these terms right away, we haven't given up the right to enforce it later.
You can't transfer your rights under these terms to anyone else. We can transfer ours, for example if Compcue, Inc merges with or is bought by another company.
Apart from Apple, as the App Store terms say, nobody else has rights under these terms.

Contact us

Questions about these terms, or anything else: support@compcue.com, or see our support page.
Safety reports: safety@compcue.com.
Copyright and takedowns: copyright@compcue.com. See Studio music and copyright.
By mail: the address under Who we are and this agreement.

Questions about this page: support@compcue.com

Terms of Service